Standards

Effective public engagement is:

• Rooted in democracy - with elected Members at its heart
• Adequately resourced – so that it’s appropriate and effective
• Conducted with integrity – it’s a genuine dialogue
• Empowering – people can make choices and shape decisions
• Timely – when people can make a real difference
• Understandable – easy process to follow, plain language
• Informative – helps people to form a considered view
• Inclusive – recognising the need for different approaches
• Rewarding and enjoyable – people should feel listened to
• Co-ordinated – so it doesn’t waste people’s time
• Responsive – giving reasoned feedback
• Evaluated – it shows what we do differently as a result

Aiming for good standards

Back to: What is Public Engagement?

Authors: Essex County Council, Rochford District Council and Uttlesford District Council. You are free to share, copy or adapt this work but you must attribute it to EngageEastEngland.

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